Gameplay FAQ

In this article, you can find answers to frequently asked questions about Island Questaway.

How do I start a new game?

You need to contact Support. Our specialists will help you reset the game progress.

I'm out of resources, what do I do?

When you reach level nine, you can enter a new area on your farm. You will find a broken Shed there. After you repair the Shed, you will be able to order basic resources there.


How to move or sell buildings

To move a building, long press it, drag it to the desired place on your farm, and tap the green checkmark.


To rotate a building, long press it and then tap the arrow icon.


You cannot sell buildings, but you can store some of them in the Inventory. To store a building, long press it and tap the box button.


To access the Inventory, press the cashbox button in the bottom-left corner and tap this icon:


How to feed animals

Animals are fed automatically when you collect food from a producing building.

Why do my animals disappear?

Animals can produce farming goods a limited number of times. The number is displayed next to an animal.


If an animal cannot produce goods anymore, it leaves fruits and runs away. After that, you can collect fruits and buy a new animal.

I can't solve a puzzle

You may find an answer in this section of our Help Center. If you still need help, contact Support. Our specialists will review your inquiry and help you solve the puzzle.

How do I save in the game?

Island Questaway is an online game. Your progress is automatically saved on the game servers in real time, even if you close the game. Whenever you log in to your account, your progress loads.

I need more energy

There are several ways to get energy:

  • You gain one energy point every 90 seconds. You will receive energy even if you close the game. Energy will accumulate until it reaches its maximum value. 
  • You get energy when you level up. Also, your energy capacity increases slightly. The maximum energy capacity is 56 points.
  • You receive energy for completing ship deliveries.
  • You can buy energy with gems.
  • You can purchase energy in several gem packs or special offers on the right side of the screen.
  • Pets can give you energy while you are exploring the island.
  • You get energy as a reward for logging in daily.
  • You receive energy for completing tasks in certain events.
  • To produce energy, you can use fruits in the Cauldron.


  • You can play a card game at this table and get bonus energy every six hours.


  • Around the island, you can find various chests and vases containing energy.

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I see the No path warning and can't move

You are most likely blocked by vegetable patches next to the house door. Move several patches to another place.


If you require further assistance, contact Support. Our specialists will review your inquiry.

How to find a resource

Tap the magnifying glass next to the icon of a resource. You will be directed to the place where you can find or produce the resource.


How to find a Bone Saw Blade, Bone Comb, and Bone Palette-Knife

You can obtain these instruments by delivering orders. You can find the orders on the Order board.


Orders that grant instruments have the screwdriver & wrench icon next to them.


If you want to skip an order, select it and tap the trash can icon.


How to complete Ship orders

Once you reach level 12, you can complete Ship orders. The Ship is located on the pier of your farm.


  1. There are three decks on the Ship. Each of them grants different rewards.

  2. Tap the required resources to load the first deck. Once you load the resources, they will disappear from your Inventory.

  3. You may ship out the order with only one deck loaded and receive the corresponding reward. However, in this case, you receive the lowest reward. Collect the required resources and load the other two decks to get all the rewards.

  4. When all the decks are loaded, ship out the delivery.


If you do not want to complete the current order, you can skip it by sending an empty ship. You will not receive any reward and will have to wait for another order.

What's the Cableway for?

The Cableway has three elevators. Each of them delivers one order that contains from three to five carts. Orders are automatically delivered once you have loaded all the carts. As soon as you send an order, a timer starts. When the timer runs out, you receive a delivery reward and get a new order.

What rewards will I receive for completing Cableway deliveries?

As a reward, you get various resources required to explore the Temple Dungeons:

  • bone_shovel_128x128.png Bone Shovel,
  • bone_pickaxe_128x128.pngBone Pick,
  • bone_lockpick_128x128.pngBone Lockpick,

to produce fertilizer and vitamins in Fertilizer Workshop:

  • ec8dfbe8-9ef2-4772-a08a-6f8313899dc8-removebg-preview.png Dried Berries,
  • 7037857e-9d2f-4fb9-a6b7-162a8a37f756-removebg-preview.png Mineral Salt,
  • 7ae56f22-9223-4360-bd8a-4999dc6be2f0-removebg-preview.png Herbal Flour,
  • bfe41bf2-413d-4e18-ad4a-e06fbbe15b3c-removebg-preview.png Herbal Infusion,

and to produce dog food in Pet Shop:

  • d287718f-c310-43b5-82eb-2f3d76a2eeb2-removebg-preview.png Clarified Butter,
  • 8505a308-9925-4330-adf5-d40f5f254877-removebg-preview.png Mineral Аdditives,
  • da4c779f-a4e7-492c-85d9-b8242ca48747-removebg-preview.png Mountain Oats․
What are the Temple Dungeons for?
Starting from level 13, you can explore the depths of the Dungeons: use the instruments received for completing Cableway orders to remove the rubble, open the doors, and go to the deeper floors of the Dungeons.

You cannot return to the previous floor once you enter a new one.

In the Dungeon chests, you will find special resources — uncut jewels. You can refine them at the Jewelry Workshop to get bags of jewels, which are essential for upgrading buildings.

How to get into the Temple Dungeons

You can find the entrance in the eastern part of your farm:


What do I do with uncut jewels?

You can refine them at the Jewelry Workshop to get bags of jewels, which are essential for upgrading buildings.


What's the Engineer's House for?

The Engineer's House allows you to upgrade your farm buildings. 


Press the Engineer's House to check the following:

  • farm buildings you can upgrade;
  • resources required to upgrade a building to the next level (1);
  • current building levels (2).


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