To contact our Support team, follow these steps:
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Tap the gear icon in the upper-left corner of the game:
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Press the Support button at the bottom:
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Select a category relevant to your question.
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You will see the article list. Select the subject you have a question about. If the information does not answer your question, press Submit a request.
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Select a relevant question type. Then fill out the form, describe your problem in detail, and tap Send:
Note
Selecting a relevant question type is essential: it helps our specialists solve your problem faster. For example, you need to choose Payment issues if you have not received purchased goods.
If you cannot submit a ticket from within the game, do the following:
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Press the three-line button in the upper-right corner of this page:
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Then select Submit a request.
