I need to contact the platform’s Support

In this article, you can find out how to contact the platform's Support. Tap the name of your device's operating system.

Android iOS

To contact Google Play Support:

  1. Open Play Store app on your device.
  2. Tap your avatar to open the Menu
  3. Go to the bottom of the list and find Help & feedback.
  4. Select Contact us at the bottom of the page.
  5. Follow the provided instructions to submit a ticket and wait for the answer.

If the Сontact us button is not there for some reason, you can initiate a dialogue with Google Support following this link.

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