In this article, you can find out how to contact the platform's Support. Tap the name of your device's operating system.
To contact Google Play Support:
- Open Play Store app on your device.
- Tap your avatar to open the Menu.
- Go to the bottom of the list and find Help & feedback.
- Select Contact us at the bottom of the page.
- Follow the provided instructions to submit a ticket and wait for the answer.
If the Сontact us button is not there for some reason, you can initiate a dialogue with Google Support following this link.
To contact Apple Support:
- Follow the link.
- Type in your question in the pop-up window.
- To contact Support directly, choose the Chat or the Call option at the bottom of the page.
- Follow the provided instructions to submit a ticket and wait for the answer.